Many players have questions about Lucky Days Casino before they deposit their first euro — here are the honest answers.
What You Need First
- A valid email address – no temporary emails accepted
- A strong password (at least 8 characters with mixed case and numbers)
- Proof of identity (passport, driver’s license, or national ID) for verification
- A supported payment method (credit/debit card, e-wallet, or bank transfer)
- Be at least 18 years old and reside in a permitted jurisdiction
- A stable internet connection – the site works best on modern browsers
How to Sign Up
- Go to the casino’s homepage and click the “Register” button.
- Fill in your personal details: name, date of birth, email, address, and phone number.
- Create a username and password. Make sure your password is unique.
- Select your preferred currency and enter any bonus code you have (optional).
- Read the terms and conditions, then check the box to agree.
- Submit the form. You will receive a confirmation email – click the link to activate your account.
- Log in and make your first deposit to claim the welcome offer.
Bonus Math
Let’s break down a typical welcome bonus. Assume a 100% match bonus up to €500 with a 35x wagering requirement on the bonus amount. You deposit €200. The bonus is €200. Your total balance is €400. The wagering requirement is 35 × €200 = €7,000. You must bet €7,000 before you can withdraw any winnings from the bonus. If the game contribution is 100% for slots and 10% for table games, playing only slots means you need to place bets totaling €7,000. If you play blackjack, only 10% of your bets count, so you would need to wager €70,000 to meet the requirement. Always check the game weightings. The formula for expected loss while wagering is: Expected Loss = Total Wagered × (1 – RTP). If average RTP is 96%, expected loss = €7,000 × 0.04 = €280. So from your €400 starting balance, you might end up with €120 on average, but this is a rough estimate. Real results vary.
Safety & Licensing
The casino operates under a license from the Government of Curacao. This is a common offshore license. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Always consult a tax advisor. The site uses 128-bit SSL encryption to protect your financial and personal data. They also require ID verification (KYC) before withdrawals – this is a security measure to prevent fraud. You can set deposit limits, loss limits, and session time reminders in your account settings to promote responsible gaming.
Deposits & Withdrawals
| Payment Method | Deposit Minimum | Withdrawal Minimum | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 3–5 business days |
| Skrill | €10 | €10 | 24–48 hours |
| Neteller | €10 | €10 | 24–48 hours |
| Bank Transfer | €20 | €50 | 5–7 business days |
| Paysafecard | €10 | N/A (only deposits) | Instant |
Deposits are usually instant. Withdrawals require verification first. The casino may take up to 48 hours to approve the withdrawal before processing. E-wallets are fastest.
Fix It Fast
Important: If you encounter any issue, always check the FAQ first. Here are common problems and solutions:
- Login failed: Clear browser cache and cookies, or try a different browser. Reset password if needed.
- Deposit not credited: Refresh the cashier page. If still missing, contact support with the transaction ID.
- Withdrawal pending too long: Ensure your account is fully verified. If it’s been more than 48 hours pending, chat with support.
- Bonus not showing: Check if you entered the bonus code correctly. Some bonuses activate after the deposit.
- Game not loading: Update your Flash player or try a different device. Use a modern browser like Chrome or Firefox.
- Verification email not received: Check spam/junk folder. Request a new confirmation email from the site.
Good to Know
The VIP program has six tiers: Bronze, Silver, Gold, Platinum, Diamond, and Elite. You earn loyalty points by placing real-money bets – typically 1 point per €10 wagered on slots. Points can be exchanged for bonus cash at a rate of 100 points = €1. Higher tiers unlock weekly cashback (up to 15%), personal account managers, faster withdrawals, and exclusive birthday gifts. The program is invitation-based after reaching the Silver tier, but you can check your progress in the “Loyalty” tab. No comp points expire as long as you make a deposit every 90 days.
Common Questions
Can I use the mobile site on my phone?
Yes, the casino offers a mobile-optimized website that works on all smartphones and tablets via the browser. There is no native app in the app stores, but you can add the site to your home screen for a PWA-like experience.
How long does the verification take?
Verification typically takes 24 to 48 hours after you upload your documents. In some cases it may take up to 72 hours if additional checks are needed.
Are there any country restrictions?
Yes, players from the United States, United Kingdom, France, Netherlands, and several other countries cannot open accounts. Check the terms for the full restricted list.
What is the minimum withdrawal amount?
The minimum withdrawal is €10 for e-wallets and €20 for cards, with a €50 minimum for bank transfers. Higher methods may have higher minimums.
Can I cancel a withdrawal?
Yes, as long as the withdrawal is still in “Pending” status. You can cancel it from the cashier and the funds will return to your balance immediately.
Is there a maximum win cap?
No, there is no maximum win cap on regular play. However, bonus winnings may be capped depending on the specific offer – read the bonus terms carefully.
How do I set deposit limits?
Go to your account settings, click “Responsible Gaming”, and choose daily, weekly, or monthly deposit limits. Changes take effect immediately for increases and after 24 hours for decreases.
What happens if my internet disconnects during a game?
The game session is saved. When you reconnect, you can resume where you left off. If the round was already processed, the result will be shown on your history.
Can I have multiple accounts?
No, only one account per player is allowed. Duplicate accounts will be closed and any winnings forfeited.
We hope this guide clears up common questions. Always gamble responsibly and set your limits. Enjoy your time at the casino and good luck!